Kalusto Contemporary Furniture
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Dining Room
Dining Tables
Dining Chairs
Stools
Sideboards/Units
Bedroom
Bedside Tables
Wardrobes
Chests of Drawers
Living Room
Lounge Chairs
Coffee/Occasional Tables
Console Tables
Units/Media Stands
Shelving/Bookcases
Clothes Stands / Screens
Study/Office
Home Office Tables
Chairs
Accessories
Lighting
Mirrors
Collections
Actona
Algarve
Barcelona
Brompton
Cannes
Chelsea
Cyprus
DanForm
Enzo
Hanover
Ivy
Jasper
Kalusto Originals
Kreaty/Ciacci
Loopy
Mark Harris
Mondrian
Neo
Oliver B Casa
Origin
Pianca
Pritchard
Segis
Sintesi Italy
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Returns Policy


Returns - Cooling off period

You have 14 days to decide to keep your ordered items or return them for a refund.

This exceeds, but does not affect, our legal obligation to our customers under the European Directive on distance selling (Which is incorporated into UK law by the Consumer Protection (Distance Selling) Regulations 2000), whereby our customers have the unconditional right to cancel your order within 7 working days without having to give us a reason. The 7 working days start from the day after the day that you receive the goods.

We will provide a full refund for the purchase price of the goods, but a charge of £45 will be deducted from your refund which you will receive within 30 days of the receipt of the goods back at our warehouse. We politely request that all goods be packed in the original packaging and in perfect condition. We unconditionally reserve the right to not refund if the goods are not returned in a suitable condition.

Please read our full Terms and Conditions: Click here

Returns - Defective Goods

Where you have received damaged or defective goods we will, of course, arrange for these to be taken away and a replacement or refund arranged. You shall be provided with a full refund within 30 days.

Where the defect or damage is readily visible this should be highlighted at the time of delivery. In such a situation the carrier will be instructed to contact the Kalusto office and the piece can the approved for immediate removal. Any further claim regarding damaged or defective goods must be made to us within three working days of delivery. Before goods are authorised for return to Kalusto we may require a digital photograph of the faulty or damaged item to ascertain whether the broken or damaged part can be replaced rather than the entire piece.

Please read our full Terms and Conditions: Click here

 



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